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Terms of Service

Last updated: May 25, 2026

⚠ Important

Medical Disclaimer — Read First

ShapeMyMeal is NOT a medical service, a healthcare provider, or a substitute for professional medical advice, diagnosis, or treatment. The information, reports, recommendations, meal frameworks, and any other content delivered through ShapeMyMeal (collectively, the “Content”) are provided for general educational and informational purposes only.

ShapeMyMeal, its founders, employees, contractors, advisors, and affiliates are not licensed physicians, registered dietitians, therapists, or healthcare practitioners acting in a clinical capacity through this Service. Nothing on this website, in our reports, in our emails, or in any communication from ShapeMyMeal constitutes medical advice.

Always consult a qualified physician or licensed healthcare professional before starting any nutrition program, changing your diet, altering your exercise routine, beginning or stopping any supplement, or making any health-related decision — especially if you are pregnant, nursing, under 18, over 65, taking medication, or have any pre-existing condition including but not limited to: diabetes, cardiovascular disease, eating disorders, kidney disease, liver disease, hypertension, PCOS, IBS, food allergies, or any chronic illness.

Food allergies and intolerances are your sole responsibility. Meal suggestions, recipes, ingredient lists, and shopping plans are generated automatically from the answers you provide and may contain — or be cross-contaminated with — allergens such as nuts, peanuts, dairy, eggs, soy, gluten, fish, or shellfish. You must independently verify every ingredient, brand, and product label before purchasing, preparing, or consuming any food, and never rely on ShapeMyMeal to identify, exclude, or flag an allergen. If you have any allergy or intolerance, confirm suitability with the manufacturer and your physician or allergist first.

In case of a medical emergency, do NOT use this Service. Call your local emergency number immediately:
🇺🇸 United States: 911
🇪🇺 European Union: 112
🇬🇧 United Kingdom: 999
🇨🇦 Canada: 911
🇦🇺 Australia: 000
Or contact your country's emergency services / poison control center.

If you experience any adverse reaction, discomfort, symptom, weight change, or health concern of any kind while following recommendations from ShapeMyMeal, discontinue use of the Service immediately and consult a licensed physician.

1. Acceptance of Terms

By accessing, browsing, registering for, purchasing, or otherwise using ShapeMyMeal (the “Service”), you (“User”, “you”) agree to be bound by these Terms of Service (“Terms”), our Privacy Policy, and our Refund Policy. If you do not agree to all of these terms, do not use the Service.

You must be at least 18 years of age (or the age of legal majority in your jurisdiction) to use the Service. If you are under 18, you may only use the Service with the express written consent and supervision of a parent or legal guardian.

2. Nature of the Service — Educational Content Only

ShapeMyMeal provides personalized nutrition information and educational contentbased on self-reported user inputs (the “Quiz”). The Service does not, and is not intended to:

  • diagnose, treat, cure, mitigate, or prevent any disease, disorder, illness, or medical condition;
  • replace a medical examination, lab test, or any form of clinical assessment;
  • provide a personalized treatment plan, prescription, or clinical recommendation;
  • serve as a substitute for advice given by a physician, registered dietitian, nutritionist, therapist, pharmacist, or any licensed healthcare professional;
  • address acute medical needs, eating disorders, or psychiatric conditions.

Any reliance you place on the Content is strictly at your own risk.

3. No Doctor-Patient Relationship

Use of the Service, including the purchase of any report or subscription, does not create a doctor-patient, dietitian-client, therapist-client, or any healthcare provider–patient relationship between you and ShapeMyMeal or any of its personnel. No such relationship is implied, intended, or formed by any communication, report, or interaction.

4. User Representations and Responsibilities

By using the Service, you represent and warrant that:

  • You are in good general health and are physically and mentally able to follow general nutrition guidance.
  • You have consulted, or will consult, a licensed physician before making any meaningful change to your diet, exercise, supplementation, or lifestyle based on the Content.
  • You will provide accurate, current, and complete information in the Quiz and elsewhere on the Service.
  • You will not use the Service if you are pregnant, nursing, under 18, suffering from an eating disorder, or under medical treatment, without your physician's express approval.
  • You understand that individual results vary and no specific outcome is guaranteed.

5. No Guarantee of Results

ShapeMyMeal makes no representations, warranties, or guarantees — express or implied — regarding any health outcome, weight change, energy improvement, biomarker change, performance gain, aesthetic result, or any other benefit. Testimonials, case studies, before/after data, and transformation stories shown on the Service are individual experiences reflecting real-life experiences of those who have used the Service. They are not necessarily representative of all users and you should not expect to achieve the same or similar results.

6. Assumption of Risk — Full Release

You voluntarily and knowingly assume full responsibility for any and all risks — known and unknown, foreseeable and unforeseeable — associated with your use of the Service, including but not limited to: allergic reactions, gastrointestinal discomfort, nutritional imbalance, weight loss or gain, fatigue, exacerbation of pre-existing conditions, injury, illness, hospitalization, or death.

To the fullest extent permitted by applicable law, you hereby release, waive, discharge, and covenant not to sue ShapeMyMeal, its officers, directors, founders, employees, contractors, advisors, agents, successors, and assigns (collectively, the “Released Parties”) from any and all liability, claims, demands, actions, or causes of action whatsoever arising out of or related to any loss, damage, injury, illness, or harm — physical, mental, emotional, financial, or otherwise — that may be sustained by you in connection with your use of the Service or reliance on the Content, whether caused by the negligence of the Released Parties or otherwise.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SHAPEMYMEAL OR THE RELEASED PARTIES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR PERSONAL INJURY, ILLNESS, EMOTIONAL DISTRESS, LOST PROFITS, LOSS OF DATA, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE SERVICE OR THE CONTENT, EVEN IF SHAPEMYMEAL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL SHAPEMYMEAL'S AGGREGATE LIABILITY EXCEED THE AMOUNT YOU ACTUALLY PAID FOR THE SERVICE IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY.

Some jurisdictions do not allow the exclusion or limitation of certain damages. In those jurisdictions, our liability is limited to the maximum extent permitted by applicable law.

8. Indemnification

You agree to indemnify, defend, and hold harmless the Released Parties from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or in any way connected with: (a) your use of the Service; (b) your reliance on the Content; (c) any breach by you of these Terms; or (d) your violation of any law or the rights of any third party.

9. Intellectual Property

All Content on ShapeMyMeal — including text, graphics, logos, reports, designs, software, and underlying frameworks — is the property of ShapeMyMeal or its licensors and is protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to use your personalized report for your own personal, non-commercial use. You may not redistribute, resell, republish, or commercially exploit any part of the Service or Content without prior written consent.

10. Payment, Refunds, and Cancellation

All purchases are processed by Stripe and are subject to our Refund Policy. ShapeMyMeal offers a 30-day money-back guarantee on personalized reports, subject to the conditions described in the Refund Policy. Refund requests outside that window may be declined at our sole discretion.

11. Account, Privacy, and Data

Your use of the Service is also governed by our Privacy Policy. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

12. Modifications to the Terms

We may modify these Terms at any time. Material changes will be announced on this page with an updated “Last updated” date. Continued use of the Service after changes are posted constitutes acceptance of the modified Terms.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of New York, United States of America, without regard to its conflict-of-laws principles. Any dispute arising out of or in connection with these Terms or the Service shall be resolved exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of those courts.

Where applicable consumer-protection law in your country of residence grants you non-waivable rights, those rights are preserved.

14. Severability

If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in full force and effect.

15. Contact

For questions about these Terms, contact us at admin@shapemymeal.com.

By using ShapeMyMeal you confirm that you have read, understood, and agreed to these Terms of Service, the Privacy Policy, and the Refund Policy — and that you understand ShapeMyMeal provides nutrition information only, not medical care.